Privacy Policy - Creative Care Solutions Pty Limited

Introduction: Creative Care Solutions Pty Limited is committed to safeguarding your privacy and ensuring the secure handling of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. You consent to the practices described in this policy by engaging with our services.

Collection of Personal Information: We collect personal information when you interact with Creative Care Solutions, including but not limited to:

• Applying to become a registered user of our services.

• Ordering goods or services.

• Making product or service inquiries.

• Subscribing to mailing lists.

• Completing product registration forms or warranty cards.

• Corresponding with us, including via email.

• Completing applications or entering into agreements.

• Calling our Customer Service line.

• Participating in promotions or competitions.

The information may include your name, address, email address, phone numbers, business name, credit card details, bank information, ABN or ACN number, and other relevant details. Providing your information is voluntary, but failure to do so may impact our ability to provide certain services.

Credit Reporting Information: We collect financial and trading information with your consent for internal accounting purposes, business relationship management, and service provision. This information is securely stored and may include details about your business structure, trading history, premises, and equipment.

Social Media: Our website may offer social media integration. By connecting with third-party social networking services, you authorise us to access and use specific information from your social network profile.

Disclosure to Third Parties: We will not disclose your personal information to third parties unless you consent, it is necessary for fulfilling the primary purpose, it is reasonably expected for a related purpose, or required by law. Third parties may include companies in our business network, authorised representatives, and service providers.

Information Transfer: If personal information is disclosed outside Australia, it will comply with applicable Australian data protection and privacy laws. Some databases may be stored in servers located outside Australia.

Website Data and Cookies: When visiting our website, we collect server address, domain name, and page visit information for statistical and website development purposes. Cookies may be used for tracking usage patterns and improving content.

Remarketing: We may use remarketing to deploy targeted advertising online. Users can opt out of this service.

Email Marketing: Marketing emails are sent to recipients who have created an account or provided their email address. Recipients can unsubscribe at any time.

Sensitive Information: We will only collect sensitive information with your consent and use it for the specified purposes.

Security: We take reasonable steps to keep personal information secure and protected from misuse, interference, loss, and unauthorised access.

Access: You have the right to access and correct your personal information. To request access or updates, please contact our Privacy Officer.

Queries and Complaints: For queries, concerns, or complaints regarding privacy, please contact our Privacy Officer:

Creative Care Solutions Pty Limited
Privacy Officer
P: [Phone Number]
E: info@creativecare.com.au

If unsatisfied, you may contact the Office of the Australian Information Commissioner.

Updates: This Privacy Policy may be revised periodically, and updates will be posted on our website at www.creativecare.com.au. Please review this policy regularly for any changes.