Delivery and Returns Policy

Delivery Policy

At Creative Care, we strive to offer efficient and reliable delivery services to ensure you receive your orders on time. Please review the following delivery guidelines:

• Processing Time: All orders are processed within 1-2 business days, excluding weekends and public holidays. You will receive an email notification once your order is processed and dispatched.

• Delivery Methods: We offer a variety of shipping methods to cater to your needs. Shipping costs will be calculated at checkout, based on your location and the chosen delivery method. We partner with trusted couriers to ensure safe and timely delivery.

• Delivery Times: Estimated delivery times depend on your location and the shipping method chosen. Typically, deliveries within the country take 3-7 business days. International orders may take 10-14 business days or longer.

• Tracking Your Order: Once your order has been dispatched, you will receive a tracking number. You can use this number to track your order on the courier's website.

• Shipping Restrictions: We currently deliver to locations within [Country/Region] and internationally. If you are located outside our delivery zones, please contact us to discuss available options.

• Lost or Damaged Goods: While we take utmost care in packaging and shipping, if your order is lost or arrives damaged, please contact our customer service team immediately. We will assist in resolving the issue and may offer a replacement or refund depending on the situation.